Privacy Policy
Effective Date: November 18, 2025
Our Commitment to Your Privacy
At ClearLoad Yorba Linda Towing, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our towing and roadside assistance services. By using our services, you agree to the practices described in this policy.
Information We Collect
We collect information that you provide directly to us when you request services, including your name, phone number, location, vehicle information, and payment details. We may also collect information automatically when you visit our website, such as your IP address, browser type, and pages visited. If you contact us via phone, email, or our online form, we collect the information you provide in those communications.
How We Use Your Information
We use the information we collect to provide towing and roadside assistance services, process payments, communicate with you about your service request, improve our services, and send you important updates about your account or our services. We may also use your information to respond to your questions, resolve disputes, and ensure the safety and security of our services.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors and technology providers. These partners are required to protect your information and only use it for the purposes we specify. We may also share information when required by law or to protect our rights and safety.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your experience and understand how you use our site. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.
Your Rights
You have the right to access, correct, or delete your personal information. You can also opt out of receiving promotional communications from us. To exercise these rights, please contact us using the information provided below. Please note that we may need to retain certain information for legal or administrative purposes.
Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
ClearLoad Yorba Linda Towing
22895 Savi Ranch Pkwy Unit F
Yorba Linda, CA 92887
Phone: (657) 366-2351
Email: hello@yorbalindatow.com